Terms of Service

Last updated October 5, 2026

These Terms are a contract between you and us. Memberships renew automatically until you cancel. In the United States, disputes go to individual arbitration unless you opt out (section 12).

1. Who we are

Gabrielle Moore® is a brand and pen name of Insspira Publishing Inc. ("we", "us"); some charges are processed by its affiliate Insspira Payments Inc.

• Insspira Publishing Inc., 1489 Marine Dr., Suite 118, West Vancouver, BC V7T 1B8, Canada. It owns and runs our sites and content and processes most charges.
• Insspira Payments Inc., 2219 Rimland Drive, Suite 301, Bellingham, WA 98226, USA. It processes some charges.

Your receipt shows which company charged you.

Gabrielle Moore® does not refer to a single real person. Our classes are presented by the adult performers named in each class, using techniques and scripts written by our team (see our Disclaimer).

2. What these Terms cover

These Terms apply to www.gabriellemoore.com, askgabriellemoore.com, our checkout pages, the members portal and Anna at coach.gabriellemoore.com, and our emails and texts (the "Services"). These pages are part of these Terms: Memberships, cancellation and refunds, Privacy Policy, Consumer Health Data Privacy Policy, Disclaimer, AI coach and safety and Content removal and complaints.

You accept these Terms when you click to buy or create an account.

Your legal rights come first. If you are a consumer, the law where you live (for example the UK Consumer Rights Act 2015, EU consumer law, the Australian Consumer Law or Canadian provincial law) may give you rights a contract cannot remove. Nothing in these Terms limits them, and our guarantee is in addition to them.

3. Adults only and age verification

• You must be at least 18, or the age of majority where you live if older, and allowed by local law to view adult educational content. Some videos show explicit demonstrations by consenting adult performers.
• Do not let anyone under 18 use your account or see our content. If we learn a user is under 18, we close the account.
• Where the law requires it, we ask you to verify your age with Yoti before you open course content (details in our Privacy Policy). If you cannot or do not verify, you cannot open that content, but the 60-day guarantee still applies.
• The members area and Anna are not available in Utah or Alabama. Do not use a VPN or other tool to hide your location or avoid an age check.

4. Your account and licence

You sign in with a link we email to you, so keep your email secure. Tell us at once if someone else used your account.

When you buy something, you get a personal, non-transferable, non-exclusive licence for your own private, non-commercial use. You do not own the content. You may not:

• share your account or access;
• download, record, screen-capture or copy videos or audio (unless we offer a download button);
• post, sell, stream or give our content (including Anna's images) to anyone;
• remove watermarks or get around technical protections;
• use our content or Anna's replies to train an AI model.

One-time purchases stay available while we offer the Services and your account is in good standing, unless the offer said otherwise. Membership content is available while your membership is active. Some videos are licensed from other producers; if a licence ends and we must remove something you bought separately in the last 60 days, we refund it.

5. Payments, memberships and refunds

You authorize us to charge your payment method for what you agree to. Taxes may be added where required.

Memberships renew automatically. By joining, you agree that we charge the membership price to your payment method every 30 days until you cancel. The price and renewal terms shown at checkout are the ones that apply. You can cancel anytime online in a few clicks. The full rules on prices, trials, cancellation, price changes, the 60-day guarantee and the UK/EU 14-day right are on Memberships, cancellation and refunds.

One-click purchases. After a purchase we may offer another product, charged to the same payment method only if you actively confirm it next to the price. One-click purchases have the same guarantee.

6. Anna, your AI coach

• Anna is an artificial intelligence and a fictional adult character, not a real person. She is a coach, not a partner, and reminds you she is an AI when a conversation starts and at least every 3 hours.
• She is not a doctor, therapist or other licensed professional, and not an emergency or crisis service. She can be wrong or unavailable. If you are in danger, call your local emergency number; crisis lines are on our safety page.
• Anna is for adults only. She may not be suitable for some minors, and no one under 18 may use her. Her images are AI-generated and show a fictional adult; intimate images, where offered, require age verification.
• You cannot upload photos or videos to Anna.
• What Anna remembers, how to delete it, who can read conversations and your consent: see our Privacy Policy.

7. Acceptable use

You agree not to use the Services, or try to make Anna produce anything, involving:

• anyone under 18, in any way, real or fictional, including role play or anything that suggests a minor;
• sex without consent, coercion, or someone who cannot consent;
• violence, threats, encouraging self-harm, or harm to animals;
• real, identifiable people in sexual or degrading content;
• anything illegal where you live or in Canada or the US, or hate speech;
• harassing our team or others, hacking, scraping, bots, or trying to "jailbreak" Anna or get around age checks, location limits or payments;
• false details or someone else's payment method.

Anna refuses such requests. Asking about minors or sex without consent locks that topic for 24 hours (see our safety page). Where the law requires, or a child may be at risk, we report to the authorities.

8. Education, not medical advice

Our classes, books and Anna offer education, not diagnosis or treatment. Results vary. See our Disclaimer.

9. Your messages and our content

You keep ownership of what you write to us or to Anna. You let us use it only to provide the Services to you, keep them safe and follow the law. We never publish your messages or name without your permission.

All content on the Services, including Anna's character and the Gabrielle Moore® name, belongs to us or our licensors. To report infringement or content shown without consent, see Content removal and complaints. Records under 18 U.S.C. 2257: see our 2257 Compliance Statement.

10. Closing accounts and changes

• You can delete your account anytime in My membership ("Delete my account") or by emailing helpme@gabriellemoore.com; we delete it within 30 days (details in our Privacy Policy). This cancels future charges but does not by itself refund past ones.
• We may suspend or close your account for serious or repeated breaches, if the law requires, or to protect people or the Services. We tell you why unless the law or safety prevents it. If we close it for a serious breach (for example content involving minors, account sharing or fraud), we do not refund renewals. If we close it or end a membership through no fault of yours, we refund the unused part of the paid period, or more where our safety page says so.
• We may update these Terms. For important changes we email active members at least 30 days ahead; for memberships the change applies from your next renewal after that, and you may cancel before. Past purchases stay under the Terms in force when you bought, unless a change favours you or the law requires it.

11. Warranties and liability

This section applies only as far as the law where you live allows.

We provide the Services with reasonable care and skill. Otherwise they are provided "as is" and "as available", without other warranties. We are not liable for losses that were not reasonably foreseeable, that your breach caused, or business losses. Our total liability for all claims is limited to the greater of what you paid us in the 12 months before the claim, or US$100.

These limits do not apply to death or personal injury caused by our negligence, fraud, gross negligence or wilful misconduct, or any liability the law does not allow us to limit (for example under the UK Consumer Rights Act, the Australian Consumer Law or privacy laws).

12. Disputes

Please contact us first; most problems are solved quickly. These Terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. Consumers keep the protection of the mandatory laws where they live.

Outside the United States (including Canada, the UK, the EU and Australia)

You can go to the courts where you live or in British Columbia, or any free dispute body available to you. The arbitration terms below do not apply to you.

In the United States: individual arbitration

Please read this carefully. Unless you opt out, you and we agree to resolve disputes by individual arbitration instead of in court, and give up jury trials and class actions.

1. Notice first. The side with a claim sends a written notice (you: to helpme@gabriellemoore.com or our West Vancouver address). We then try to resolve it in good faith for 60 days. Time limits pause meanwhile.
2. Carve-outs. Either side may use small-claims court, or go to court over intellectual property misuse or unauthorized access. California public injunctive relief is decided by a court after any arbitration.
3. Rules. The American Arbitration Association runs it under its Consumer Arbitration Rules; the Federal Arbitration Act applies. Hearings are by video, phone, documents or in your county, as you choose.
4. Fees. We pay all filing, administration and arbitrator fees for arbitrations you start, unless the claim is found frivolous. Each side pays its own lawyers unless the law says otherwise.
5. Individual only. No class, collective or representative proceedings. If this is unenforceable for a claim, that claim goes to court, not class arbitration.
6. Mass claims. If 25 or more similar demands come from the same lawyers, they are handled in batches of up to 50 under the AAA Mass Arbitration Supplementary Rules, with time limits paused.
7. Opt out within 30 days of first accepting these Terms (current members: of these Terms being posted) by emailing helpme@gabriellemoore.com with your name, account email and "I opt out of arbitration".
8. If this section is unenforceable, disputes go to the courts where you live. Changes to it do not apply to disputes we already knew about.

13. Other terms

• We send receipts and notices by email or in the portal; these count as written notice.
• These Terms and the pages in section 2 are the whole agreement. If a part is invalid, the rest stays in force. Not enforcing a term now does not waive it.
• You may not transfer your account. We may transfer these Terms to a company that takes over the Services if your rights are not reduced.
• We are not responsible for delays outside our reasonable control.

14. Contact

helpme@gabriellemoore.com · 1-855-935-1200 · Help Center. We reply within 72 hours. Formal notices: Insspira Publishing Inc., address in section 1.

California users: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, (800) 952-5210.