Memberships, cancellation and refunds
Last updated October 5, 2026
These are the billing rules of Gabrielle Moore®. They are part of our Terms of Service. Nothing here limits your rights under the law where you live, including the Australian Consumer Law guarantees.
Prices
The price and renewal terms shown at checkout are the ones that apply. Taxes may be added where required. Our standard memberships:
| Membership | Standard price | What you get |
|---|---|---|
| Naked Coach | US$39 every 30 days | Anna, your AI coach |
| Naked U | US$69 every 30 days | Every class, ebook and audiobook, plus Anna |
| All Access | US$99 every 30 days | Everything in Naked U, plus the Erotic Encounters and Forbidden Fantasies collections |
On some offer pages the All Access plan is called the Naked U membership. Older plans keep their price. Classes, ebooks and audiobooks can also be bought once. Members get 25% off individual purchases.
Automatic renewal
- Your membership renews automatically every 30 days until you cancel. We charge the payment method you joined with. No minimum term, no cancellation fee.
- After you join we email the price, how often you are charged and how to cancel. Every receipt has a cancel link. In the month before each yearly anniversary of your membership, we email you a reminder of your membership, its price and how to cancel.
- Price changes: we email you 30 days before the new price takes effect, so you can cancel first.
- If a renewal fails, we may retry over a few days and email you. If it still fails, the membership pauses or ends. No late fees.
- Charges appear on your statement as GABRIELLE MOORE or www.GabrielleMoore.com. Your receipt shows which company charged you.
Trials and introductory offers
Some offers start with a trial or a lower first price. Before you join we show the trial length, the date of the first full charge and its amount, and ask you to agree to the renewal. We email you a reminder before the trial ends. Cancel before then and nothing more is charged. A free trial is a gift: when you cancel it, its access to the membership library ends right away (anything you bought on its own stays yours). After a paid charge, cancelling keeps your access until the end of the period you paid for.
How to cancel
Cancel anytime, online, in a few clicks: in the portal (My membership → Cancel membership → cancel now), with the cancel link in any receipt, or by email to helpme@gabriellemoore.com.
We stop future charges and email a confirmation. You keep access until the end of the period you paid for, and keep anything you bought separately. When you cancel, we may ask "Would you like to see an option before you cancel?" and show an offer only if you say yes; "cancel now" is always visible.
60-day money-back guarantee
Email helpme@gabriellemoore.com within 60 days and we refund you, no reason needed. It covers any one-time purchase (from the purchase date) and the first payment of a membership (from the day you joined). We refund to your original payment method. When we refund, access to that item ends; a refunded first payment cancels the membership. If your membership starts with a trial, the guarantee covers the trial price and your first full charge, for 60 days from the day you joined.
- Renewals are not refunded for partly used periods; you keep access to the end of the period.
- Our mistakes: if we charged you after you cancelled, charged you twice, or you could not get in because of us, we refund the affected charge.
- Abuse: we may decline a refund or close an account where there is a clear pattern of abuse, such as repeated buy-and-refund cycles. This never affects refunds the law requires.
UK and EU: 14-day right to cancel
If you live in the UK or the EU, you may cancel any purchase or membership within 14 days, counted from the day of the purchase or the day you join, and get your money back, with no reason needed. Our 60-day guarantee already covers this. Your receipt also states this right.
You can tell us by any clear statement, e.g.: "To Insspira Publishing Inc., helpme@gabriellemoore.com: I cancel my contract for [product], ordered on [date]. Name, address, date."
Chargebacks
Please contact us before disputing a charge; we reply within 72 hours. We may pause an account during a dispute. You always keep the right to dispute a charge with your bank.
Contact
helpme@gabriellemoore.com · 1-855-935-1200 · Help Center